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What Our Customers Are Saying
5 out of 5 stars
Kent was knowledgeable, friendly and efficient! Very patient as well. I have several Razer products and my faith has been restored because of Kent!
Shawn K.
5 out of 5 stars
Very helpful and friendly, most pleasant customer service I have ever dealt with!
Chloe M.
5 out of 5 stars
Airvin was incredibly polite and helpful with my case. Even though the issue did not fall within the normal warranty terms, they were able to escalate for an exception. This helped uphold the high reputation of Razer products!
Mike C.
5 out of 5 stars
The only thing I have to say is keep up the great work! The agent I chatted with, Sam, was absolutely great! They tried to help as much as they could, and when they realized that it wasn’t that simple, they didn’t give up but instead gave their all and tried to solve my issue in other ways! I felt heard and understood, and appreciated as a customer. Thank you, Sam, for doing everything you could to help! :)
Osama I.
5 out of 5 stars
Great staff member, lovely to talk to and sorted out all my issues straight away and without hassle. This is why I keep coming back to razer!
Ondrej H.
5 out of 5 stars
I love these headphones. The sound is amazing so I was super bummed when they wouldn't connect. Gio was amazing and diligent in replying for support. Thank you!
Leticia Z.
5 out of 5 stars
My support was quick and handled well. He was understanding and read through my initial support summary to learn what happened and retained what happened. Overall, good experience. I didn't have to reiterate anything or go out of my way to get support for my device.
Alex J.
5 out of 5 stars
No improvements needed. The support I receive was amazing and went beyond what I have expected. Very kind respectful and helpful.
Abdullah H.
5 out of 5 stars
Mark Vincent was the most amazing customer service representative - he was incredibly quick and professional in his support, but what I appreciated most of all was his friendly, cheerful tone and his can do attitude. It's so rare to speak to someone in a customer service role who is genuinely a nice person to tak to. Mark was one who made my day today. Thank you so much for your great support and really caring nature.
Carmen M.
5 out of 5 stars
Beverly was absolutely amazing and was able to provide me all the facts and solution to my issue on my Razer order. She was thoughtful and a pleasure to talk to. This is why I buy from the best and it shows in Razer's customer support team! Thanks so much! :)
